Last Updated: 27th feb 2026
Zaqoota provides an online platform that connects customers with products and delivery services. By accessing or using our website and mobile application, you agree to comply with this Services Policy along with our Privacy Policy, Terms & Conditions, and Refund Policy.
Zaqoota offers the following services:
Product browsing and ordering
Online payment processing
Order management
Delivery coordination
Customer support services
We continuously strive to improve and may modify, suspend, or discontinue any part of the services at our discretion.
By using our services, you confirm that:
You are at least 18 years old or using the service under parental supervision
The information you provide is accurate and up to date
You will comply with all applicable laws and platform rules
We reserve the right to refuse service to anyone who violates our policies.
Services are available only in supported locations.
Delivery times are estimates and may vary due to weather, traffic, or operational factors.
We do not guarantee uninterrupted or error-free service.
Zaqoota is not liable for delays caused by circumstances beyond our control.
Orders are confirmed only after successful placement and payment (if prepaid).
Zaqoota may cancel orders due to stock issues, pricing errors, suspected fraud, or operational limitations.
Customers will be notified in case of cancellation and refunded according to the Refund Policy.
All prices are displayed in the applicable currency.
We reserve the right to update prices at any time.
Payments must be made through approved payment methods available on the platform.
Failure of payment authorization may result in order cancellation.
Delivery is handled by Zaqoota or its logistics partners.
Customers must provide accurate delivery information.
Risk of loss passes to the customer upon successful delivery.
Repeated failed delivery attempts due to incorrect information may result in order cancellation without liability.
Users must NOT:
Use the platform for unlawful or fraudulent purposes
Interfere with platform security or operations
Provide false information
Abuse promotions or payment systems
Harass staff, vendors, or delivery partners
Violation may lead to account suspension or termination.
Some services (such as payments or logistics) may be provided by third parties. Zaqoota is not responsible for:
Third-party service interruptions
External payment gateway failures
Acts or omissions of partner vendors
Zaqoota reserves the right to:
Update or modify services
Change service features
Introduce new fees or charges
Continued use of the platform after changes constitutes acceptance.
To the maximum extent permitted by law, Zaqoota shall not be liable for:
Indirect or consequential damages
Loss of profits or business
Delivery delays beyond reasonable control
Technical interruptions
We may suspend or terminate accounts that:
Violate our policies
Engage in fraudulent activity
Abuse refunds or promotions
Harm platform integrity
For service-related issues, users may contact our support team through the contact information provided on our website.
We may update this Services Policy periodically. Updated versions will be posted on our platform with a revised effective date.
